ቅሬታ | Compliantቅሬታ ለማቅረብም ሆነ ምላሽ ለማግኘት በአካል ወደ መስሪያ ቤታችን መምጣት ሳያስፈልጎዎ ካሉበት ሆነው ቅሬታ ያስገቡ የሚለውን ይህን ማስፈንጠሪያ በመጫን ማቅረብ ይችላሉ። የቅሬታዎን ምላሽ ለማየትም ምላሽ የሚለውን ማስፈንጠሪያ በመጫን እና በሚመጣው ገጽ ላይ የመለያ ቁጥር በማስገባት ማግኘት ይችላሉ።
Educational Assessment and Examination Services (EAES) among others has a powers and duties of preparing country wide national examinations based on the country's education curriculum and training policy, Administer and ensure the confidentiality and safety of national exams, Establish and administer a center for the safe custody of the results of national exams, Issue certificates of exam results to examinees. Conduct educational assessment, provide different customer-based services like: Re-issuing certificate, document verification and authentication and also announce the exam results.
To accomplish its duties, the Service office, led by a Director General and two Deputy Director Generals, is organized with four main line staffs.
- National Examination Development (የብሔራዊ ፈተና ዝግጅት)
- Exam Administration (ፈተና አስተዳደር)
- Digital Educational Document Service (ዲጂታል የትምህርት ማስረጃ አገልግሎት)
- Educational Assessment and Research (የትምህርት ምዘናና ምርምር)